This 2-day, 16-hour course is a deep dive into tactical communication skills and perspectives from a hostage (crisis) negotiations point of view. This course begins by reviewing the basics of crisis negotiations (e.g. Active Listening Skills), influence, persuasion, and rapport building in order to resolve crisis situations. A review of risk assessment and the prediction of harmful behavior will also be covered, as well as an overview of how to intervene with those in a psychiatric crisis. Crisis negotiator callout debriefings will be used throughout the course as examples of the principles discussed. 

Ø  This class is available to all criminal justice personnel who have daily contact with the public, especially if they respond to emotionally charged situations or may find themselves in such an event.

CONTACT ME THROUGH THIS WEBSITE TO REGISTER!

James City County Law Enforcement Center, 4600 Opportunity Way, Williamsburg, VA 23188